Management Basics

Tasneem Khan is the General Manager for Calm Seas, a small ocean kayak manufacturing company in
western Canada. It is the end of the day in mid-October. Tasneem is wondering where the day went. She
has gotten nothing done on the “to-do” list that she had with her when she started her day. And yet, she
had been busy from the moment she walked in until now. She shrugs her shoulders and starts to tackle
some of the work piled up on her desk. Everyone else has left the building by now. Perhaps she can get in
a couple of hours of uninterrupted work before she goes home.